If your refund was issued back to your debit or credit card, it may take up to 15 business days to appear.

Please note that Saturdays, Sundays, and bank holidays are not included in the 15-business-day timeframe.

Once the refund has been submitted from our end, the processing is handled by your bank or payment provider. This part of the process is outside our control.

If you need assistance with your refund, please submit a support ticket:

Submit A Ticket