KYC Terms of Service (Know Your Customer)

ChatGPT said:
ChatGPT said:

By submitting the required documents for Know Your Customer (KYC) verification, you agree to the following terms and conditions. GG Mobile Gamers (referred to as “the Company”) is committed to protecting your personal information and using it exclusively for identity verification and fraud prevention purposes.

Required Documents

1. Selfie with ID or Driver’s License
A clear photo of yourself holding your government-issued ID or driver’s license.

2. ID Card + Proof of Purchase + Payment Card (Last 4 Digits Displayed)
A proof of purchase along with your ID and the debit/credit card used for the transaction. The names must match, and the card image must show only the last four digits.

3. ID Document
Clear front and back images of your government-issued ID or driver’s license.

4. Proof of Address (Required for Some Cases)
A recent utility bill (e.g., WASA, electricity, internet) showing your full name and address.

If the bill is not in your name, an authorization letter is required.

Authorization Letter Format:

[Your Name]
[Date]

To Whom It May Concern,

I, [Full Name of the Bill Owner], residing at [Full Address], hereby authorize GG Mobile Gamers (represented by [Your Full Name]) to use the utility bill under my name (e.g., WASA bill, electricity bill, or internet bill) as proof of address for verification purposes.

Sincerely,
[Signature of Bill Owner]

Attachments:

  1. Copy of the bill owner’s ID or Driver’s License (front and back)

  2. Utility bill (e.g., WASA, electricity, internet)

Important Note: Proof of Address is not required for all KYC submissions. It may only be requested for certain payment methods or verification cases.

Purpose of Collection

The information and documents are collected for the following purposes:

  1. Verifying customer identity

  2. Ensuring compliance with applicable laws and regulations

  3. Preventing fraud or misuse of services

Usage of Information

GG Mobile Gamers will use the provided documents strictly for verification purposes, including but not limited to:

  • Verifying ownership of the payment method used for transactions

  • Confirming the customer’s information when required

Retention of Data

All submitted documents will be stored securely and retained only for the duration required by applicable laws.

Customer Responsibilities

By submitting your documents, you confirm that:

  1. The information provided is accurate, up-to-date, and belongs to you

  2. You have authorization to submit any utility bill used for verification (if requested)

  3. Any discrepancies or issues in the submitted documents may delay verification by up to 48 hours

If the submitted images are unclear or unrecognizable, we will not be able to process the verification or complete the order.

Contact Information

For assistance or inquiries regarding the verification process, please contact us using one of the options below: