Gateway Delivery Times
Digicel: Usually completed within 5–15 minutes and available 24 hours.
Bmobile: Usually completed within 2 hours during business hours.
Digicel Credit Transfer: Usually completed within 48 hours after the payment receipt is uploaded.
Paywise: Usually completed within 48 hours after the payment receipt is uploaded.
Bank Transfer: Usually completed within 48 hours after the payment receipt is uploaded. Delays may occur if the transfer is sent from a different bank or if the payment receipt upload instructions were not followed.
Credit/Debit Card: Usually completed immediately. If the order requires KYC verification, it is usually completed within 24 hours.
Crypto Payment: Usually completed immediately, unless the incorrect order amount was sent or network confirmation takes longer than expected.
Note: If a payment gateway is experiencing technical difficulties, your order may take longer than the usual timeframe.
If you experience a payment issue, please submit a support ticket and include your order number so our team can assist you.
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